Orders are processed quickly from our fulfillment centers. Orders placed Monday through Friday before 12:00 PM EST will be processed and shipped the same business day. Orders placed after cutoff times, on weekends, or during holidays will be dispatched on the following business day.

Once an order is placed, you will receive an automated confirmation email with order details. Please review your shipping address immediately for accuracy.

We ship using premium expedited carriers (USPS Priority, FedEx Express) to ensure fast and safe transit across the United States:

• USPS Priority Mail: 2–4 business days (Free on orders over $150). Standard flat rate of $9.95 for orders below $150.
• USPS 2-Day Priority Express: 1–2 business days. Express shipping rate calculated at checkout.
• USPS Priority Express (Overnight Option): Guaranteed next business day delivery to most metropolitan areas.
• USPS Express Standard: Guaranteed delivery within 1–3 business days.

As soon as your shipment label is printed, an automated email containing your tracking number and carrier link will be sent to your inbox. You can track your package progress directly through the carrier website or inside your account dashboard.

If tracking information does not update within 24 hours of receiving your tracking link, please contact us at support@eaglepeptides.shop.

All products are packed with extreme care using durable, padded boxes and insulated thermal protection where necessary. Packages are completely discreet with no product descriptions or internal contents specified on the outside label.

We guarantee successful delivery of all orders. In the rare event that your package is damaged, lost in transit, or stolen, we offer a hassle-free reshipment process:

• Notify our support team within 7 days of marked delivery or missing status.
• For damaged items, please include clear photos showing the damaged product packaging.
• Once verified, a replacement shipment will be dispatched immediately at no additional cost.

Contact our support team at support@eaglepeptides.shop with your order number. Claims are resolved within 24–48 hours.

For international delivery inquiries, please email us directly at support@eaglepeptides.shop. Custom clearance rules vary by destination, and our team will provide guidance on compliant shipping procedures for your specific country.

We stand behind the quality and purity of all products offered:

• 30-Day Money-Back Guarantee: If a product fails to meet stated purity specifications or arrives damaged, you are eligible for a full refund or exchange within 30 days of receipt.
• Return Instructions: To start a return, email customer support at support@eaglepeptides.shop with your order number and reason for return.

For all shipping, tracking, or order assistance, our dedicated team is available:

• Email: support@eaglepeptides.shop
• Response Time: Within 1–2 business days
• Hours: Monday – Friday | 9:00 AM – 5:00 PM ET